MxAgro
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Frequently Asked Questions

Find answers to some of the most common questions about our agricultural marketplace.

How does the marketplace work?

Our marketplace connects local farmers and vendors with buyers looking for fresh agricultural products. Farmers can list their products, set prices, and manage orders directly through our platform.

What is your policy on distribution?

We ensure that all products are distributed efficiently and safely. Once an order is placed, our logistics team coordinates with the vendors to ensure timely delivery to the buyer's specified location.

How can I become a vendor on the platform?

To become a vendor, simply sign up on our platform and complete the vendor registration form. Once your application is reviewed and approved, you can start listing your products and reach a wider customer base.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, bank transfers, and mobile money. All transactions are secure and processed through trusted payment gateways.

Can I track my order?

Yes, once your order is confirmed, you can track its status through your account dashboard. We provide regular updates on the processing and delivery status of your order.

What should I do if I receive a damaged product?

If you receive a damaged product, please contact our customer support team within 24 hours of delivery. Provide photos and a description of the issue, and we will assist you with a replacement or refund.

Can't find the answer you're looking for? Reach out to our customer support team.